Reply to Pharmacy refusing to tell me over the phone if they have medication in stock

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Reply to "Pharmacy refusing to tell me over the phone if they have medication in stock - is this usual?"

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[quote=Anonymous][quote=Anonymous]Robbery. And this one should be common sense. If I were a pharmacist, i wouldn't like for people to be calling multiple pharmacies. Why wouldn't the pharmacy that you refill from begin to count you as a recurring patient - I'm assuming this is one you take regularly - and order accordingly? [/quote]

The woman on the phone didn't even ask my name. This is something my child has just started using, and we are in the process of adjusting the dosage, which people have told me can take many months. Therefore there is no refill of an established prescription as yet, and probably won't be until at least the end of the year. His first prescription was last month, and now he needs to try a different dose. The first time, I walked to this pharmacy, who didn't have it, and then called multiple others (who responded over the phone), and only one had the right dose in stock.

If there is a law in place for that, then I understand they have to obey by the law, and it's all these other pharmacies that are flouting it. But if they just unilaterally decided to implement this rule, I'm just going to stop going there altogether.

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