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[quote=Anonymous]I've been an attorney for over 10 years in various capacities (law firm, government, etc.).  It seems in every job I am in, I struggle initially with the assigned admin support or paralegal.  With pushback, and a low level respect and responsiveness.  I struggle with how to deal with it in terms of responding "nicely" vs. being more firm.  In talking to my law school friends, it sounds like they also struggle with this issue, and find that the partners or the folks who are more "in charge" receive a higher level of service and courtesy.  I'm a new work environment now and don't want to be labeled as a "complainer."  How can I hold my admin/paralegal more accountable without suffering negative consequences?  My admin now is a younger/millennial female who has a strong opinion of herself and tends to not understand the full ramifications of her mistakes.  I also feel that she does not demonstrate the same level of professional courtesy to me as she does to others.   On the one hand, I want to complain and/or request another person for support.  On the other hand, I am new in this position and don't want to make mistakes early on that could impact me down the road.

(I am a woman of color who looks very "young", if that matters).  [/quote]

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