Reply to Should you expect a provider who has a strict cancellation policy to be prompt?

Forum Index » Health and Medicine

Reply to "Should you expect a provider who has a strict cancellation policy to be prompt?"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous]I made an appt with a provider who doesn't accept insurance and has a strict 48 business hour cancellation policy. My appt was on Monday at 2:15 so I would have needed to cancel the Thursday before to avoid paying full price ($285) for canceling. Of course, my son got sick over the weekend and I stayed home with him on Monday. I rigged up childcare to make this appointment.

I got there a bit early even though I had filled my forms out online already. I sat there and waited. 2:30 hit and I confirmed with the receptionist that my appt had in fact been at 2:30. The receptionist told me that the provider was running a bit behind. I felt peeved that I would be out $285 for rescheduling since my son was sick but this provider felt it was ok to waste clients' time by running late. I felt that if the client before me had arrived late then their appointment should have been cut short. I didn't say this, but did stew a bit about it.

I'm very patient when waiting for a provider who accepts insurance and has a reasonable rescheduling policy, but this rubbed me the wrong way. I know I have the ability to not return to this provider if I'm unhappy with the policies, but this was my first time with such an experience. Is this typical of providers who don't accept insurance and have strict rescheduling policies? Just wondering what's typical to expect.  [/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics