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Home Improvement, Design, and Decorating
Reply to "Carpet installation mistake - am I being unreasonable?"
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[quote=Anonymous]Can you get a swatch of the new roll? I think the company should be responsible. How is the consumer supposed to know that the direction of the pattern would affect how much is ordered? The person who came to measure should have asked. But at the same time you voiced a preference they weren't anticipating. I'd call and talk to a manager. I'd be very polite and ask them to help you come up with a fair solution. [/quote]
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