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[quote=Anonymous]We dropped cable tv and no kidding one week later I call re. a fios internet question and I get the schpeel for major new customer offers that magically I was eligible for (went from triple play to double play the week before) as a potential new triple play customer. I had tried calling to get those deals for the past month calling and speaking to various departments. Pff. You can also try to specifically ask for retention - just don't deal with whoever picks up. They usually have more offers available to give though nothing like new customers. gl.. p.s. we ended up just cutting cable completely permanently so they really blew it..[/quote]
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