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Reply to "Came home to a basement leak "
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[quote=Anonymous]A few weeks ago we had a small leak in the basement by our egress window. A rep from the builder came out and cleared debris from the sill and said that would solve the problem. We just came home from a week away and found that a good portion of our basement carpet surrounding the egress window is wet. We have a call into the builder, but I'd imagine the earliest we'll hear from them is Monday. What should we do in the meantime? Anything we can do to help salvage the carpet and prevent mold? Should we call an independent contractor and pay emergency rates? Not quite sure how to handle this because we want the builder to be held responsible for the cost/repairs, but we can put in a claim on our homeowners insurance if need be if time is of the essence. Last question and sorry if it's kind of a stupid one. We have a sump pump and after reading about what happened to the mom and daughter in Chevy Chase, I'm a bit leary of DH or I spending time in our wet basement. Is this a valid concern or am I being paranoid?[/quote]
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