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[quote=Anonymous]My son is an established patient at Children's in the Endocrinology dept as well as the Genetics dept.   We called yesterday to make an appointment and were told that two of the doctors "had no calendar" available, whatever that meant, but that we would have to see a doctor he's never seen before, and that it wouldn't be until the end of September.  My child has a time-sensitive condition that is changing quickly, and this is insane.  I can't get a hold of the doctor, everything is gate-kept by the receptionists and nurses, and the doctors have barely responded in the past when we have left urgent messages.  In addition, the people answering the phones seem to have no idea of the field they're in, which is very scary.  For example, techs in the blood lab had no idea what we were talking about when we had called to ask a super-basic question.   Is this a department problem or a doctor problem or have other parents experienced similar difficulties at Children's? In contrast, the radiology department has been spectacular. [/quote]

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