Reply to Microburst: Tree fell on my house. Insurance questions.

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Reply to "Microburst: Tree fell on my house. Insurance questions."

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]We had a major tree incident several years back.  We went with the insurance contractor (we have USAA). IT was definitely easier because they speak the sam language as the insurance company.  We got an estimate from another contractor who didn't understand what the insurance company needed to know and didn't itemize in the way the insurance company does it.

The work was fine.  It was not high budget but our house wasn't high budget. Everything looked and functioned well when it was finished.[/quote]

We have USAA as well. Was the work done in a relatively timely fashion? Did USAA give you any problems during the entire ordeal?[/quote]

Not this PP, but another USAA customer.  We've twice dealt with USAA claims when we've had tree damage.  Both times we used recommended contractors/specialists (Paul Davis Restoration and then that company subcontracted arborist).  Relatively speaking, the trees didn't do significant damage (crushed a small portion of a backyard fence and in other incidence, falling limb broke gutter and roof framing) but USAA didn't mess around.

Currently in the midst of a flooded kitchen/dishwasher leak USAA claim and it has been a different story.  Agonizingly slow and complicated.[/quote]

I'm the first poster with USAA.  I think we also used Paul Davis Restoration but I'm not 100% certain.  USAA was fabulous on our claim.  We were living out of town and our house was rented out.  The tenants had to leave because the house was condemned due to the extent of the damage and a possible gas leak (which didn't exist).  The reconstruction took about 6 months and USAA paid us the amount the renters would have paid.  The contractor (because it's their contractor) has to get it done on schedule or they are fined, so it was done on time.  DH went through and ok'd the work at the end, before it was deemed complete.  It was an easy process.  My only quibble was that a few things were different after the rebuild, but I think it was because the contractor didn't know how they had been and we weren't there to tell them.  They also didn't tell us the paint color they used, so it was a pain when we needed to touch up, but those were really minor issues.  Overall, we were very happy.[/quote]

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