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Reply to "When someone cancels a scheduled appt the day of, do you go elsewhere?"
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[quote=Anonymous]I had an appointment with Empire Today to measure for blinds. I took the day off from work for it, and they just called to say they have to reschedule. I was so mad I told them that, no, they lost my business. The person explained that the technician scheduled for the appt had an emergency, and I said then they should send someone else. I am just mad that I took the day off (used up one of my vacation days) for this. Now I'm looking for anyone else to come and measure for blinds. I know I am cutting off my nose to spite my face, but I dont' think a place as big as Empire Today should ever have to cancel a scheduled weekday appointment.[/quote]
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