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Infertility Support and Discussion
Reply to "Who eats up the charges if the clinic messes up?"
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[quote=Anonymous]Just curious about your experience. I've read some posters saying for major stuff like not getting IVF pre-authorization from insurance their clinics absorbed the cost. I am curious for smaller stuff like sending the labs to the wrong lab (not the one your insurance requires) which results in a higher charge than in-network, messing up prescription so you have to buy out of pocket in a pinch, and similar mishaps due to lower level staff being tools - do you just smile and pay up? Or complain? Is any compensation ever volunteered or you had to haggle, and if so, with whom? Fin councelor, your nurse, anyone else?[/quote]
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