Reply to Cheap design help -- pottery barn?

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[quote=Anonymous][quote=Anonymous]Like PP, I found the free design service to be completely unhelpful. The woman they sent had NO ideas and barely even knew their products.

I did use Ethan Allen's design service and they were incredibly helpful and comprehensive. Their products are much more expensive than PB, but I ended up buying two pieces and then using their suggestions to find the other pieces/accessories they suggested elsewhere that were similar. [/quote]

We used Ethan Allen and were similarly happy.  We bought a few pieces, but not everything.  It's super, super non-pushy.  We went in and talked to someone, she came to the house to take measurements, we went back in a week or two later and she did a presentation on her ideas, and we said we wanted to think about it.  She called once to follow-up (left a message).  We made our decision like a month later and she hadn't called or bugged us again.  The only downside to EA is that if they don't have the product, they won't really give ideas for what else might work (e.g., we needed light fixtures and they don't have a huge selection.  I was hoping the designer might say "you should look for something like such and such," but no dice.  That said, it's understandable).

We had a similar good experience with Bassett.

We didn't try Pottery Barn, but friends of ours that did had a similar experience to PPs - not helpful.  Also, the PB people flaked out on them a couple of times, too.

Also check Thomasville. I recall a friend having a good experience there.  They also had smaller-scale pieces that might work better for an apartment.  [/quote]

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