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[quote=Anonymous]I have my infant daughter at BH Crystal City and we are mostly pleased with the center. She has been there since 5 months and is now 1. The teacher/infant ratio is 1:3 officially, but there are many days when it's less because parents work from home or pick up the kids early, etc.

We also think the management is highly responsive and interested, and the teachers are loving and genuinely care about our daughter.  We love the facility - it's new, clean and well kept. Lots of bright sunlight and open air, and the kids go outside a lot when the weather is good.  This is in direct contrast to other facilities I visited where the infant rooms were windowless or, in the basement somewhere.

It is a corporate facility and they are very stringent about licensing requirements and sanitation, so the teachers are not allowed to be flexible with certain policies related to breastmilk, feeding, use of blankets/toys/boppies, etc. You have to sign a lot of releases if you want to do anything against the norm.  But, i can see why they require that. Everyone washes hands a lot. No shoes allowed in the infant classrooms. Rooms are sterilized/wiped down with bleach every night, along with all toys.

Positives:  our daughter is exposed to a lot of signts, sounds, games, adventures she wouldn't get at home, ranging from jello play (messy!), to all kinds of painting and music.  She is enjoying this more now as she is getting older.

Negatives:  PRICE PRICE PRICE! BHCC is outrageously expensive, and I have heard is THE most expensive Bright Horizons in the entire network. We have also found that sometimes there is so much of a focus on ratios that the kids are "musical chaired" between rooms/teachers during lunch breaks and mornings/evenings for drop off/pick up. There is some amount of teacher turnover, which is also not the best.  There are also a lot of strict requirements for the kids as far as nap schedules, etc.

All in all, we are very pleased with our experience. Our daughter has thrived there and has grown a lot socially and developmentally.  Of course, she started at 5 months...I think it would be more difficult for a younger baby. The itty bitty babies I've seen there are often left to stare at the window or cry.

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