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Home Improvement, Design, and Decorating
Reply to "Pottery Barn Complaints -- Anyone Have a Successful Resolution?"
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[quote=Anonymous]Not exactly, PP. You are correct about the defect on the back. Had I been home instead of DH, I probably would have noticed it. My bigger issue is the way the cushion has worn. It is trashed after 2 months of normal use. That doesn't seem right to me for a 5000 couch. I think it's kind of crappy for the money, but I'd keep it if they replaced the bad cushion. I could not have foreseen at delivery that the cushion would wear so poorly. [/quote]
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