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Reply to "How do I soften the tone of my voice"
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[quote=Anonymous]Regardless of how you look at the issue, it is a really easy fix. I had to go to a seminar on this back in the day, and all you have to do is smile when you speak and it changes your tone of voice. Especially effective on the phone. Also, smiling can be a good way to intimidate when you want to get your point across. Another not so effective, but still pretty good one is to speak very softly when you are giving an order. [/quote]
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