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[quote=Anonymous]I always say "please" and "thank you" and am unfailingly polite, but I have recently gotten some feedback that my tone is aggressive and harsh. I am a female manager, 35, of people much older than me and mostly male Part of it, I think, is people not wanting to be directed by a younger "lady boss" (they actually use the phrase!). But I can sooner change my tone than the company culture. Can anyone recommend some classes or references? [/quote]
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