Reply to what happened to my All Clad nonstick?

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Reply to "what happened to my All Clad nonstick?"

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[quote=Anonymous]I got the same bad response from all clad saying that it wasn't covered by warranty but that the damage (nonstick) coating was rough and flaking due to my misuse. Sorry I used it as any other family does. All clad plainly "sucks". I can't believe a company that claims to be so high caliber doesn't honor it's word.  I've had crock pots replaced and le creuset replaced. No questions asked. Instead this company puts the blame on the consumer and hides behind the warranty. The warranty language doesn't even have lots of fine print. Just says abuse or misuse won't be covered. Really?  Don't ever buy all clad. I even wrote a 3 page letter and sent the pans to the president of the company fed ex asking him if it was reasonable to expect for me to be able to use the pans over a reasonable amount of time and not have it falling off into my children's food. They sent the pans back w the same response. All clad is a dishonest able company that doesn't stand by its word. It has no warranty so don't rely on it. [/quote]

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