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Money and Finances
Reply to "DCUM Lawyers...how the hell is this legal?!?"
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[quote=Anonymous]It is. Tiny writing on the rewal contract on the back. The contract must be cancelled in writing 90 days prior to the end of the contract or it automatically rolls over into an automatic three year renewal. You cannot cancel their service by telephone, and you cannot cancel if you are within those 90 days but prior to the end of the contract. You cannot cancel when the contract expires. Only 90 days prior. My issue is the three year automatic renewal. Three years is not a reasonable term of time. One year, of course. Absolutely fair. The terms of how you can cancel also are not reasonable. Three years? Excessive and unreasonable. There should be better consumer protection laws in place to protect consumers from this type of unethical practice. I googled the company and pages upon pages of complaints about this practice came to light. I thought they were an ethical company. Boy was I wrong.[/quote]
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