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Reply to "DCUM Lawyers...how the hell is this legal?!?"
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[quote=Anonymous]Hi DCUM, I hope you can provide me with some insight as I deal with trying to cancel my business WM acct. I have had a commercial account with Waste Management (in another state) for nearly 10 years. Over the years, their rates have raised significantly and regularly, to the point where I no longer want to do business with them. I called today to cancel my service. They said that I cannot cancel the service without buying out a 3 year contract. I signed a 3 year renewal contract in 2010. I did not sign a new contract when the 3 year renewal came up in 2013 because I knew there was a possibility of us closing the business this spring (we did not). They say that contract from 2010 includes an automatic 3 year renewal, whether or not we signed a new contract renewal in 2013. They are also saying the only way I can cancel this contract is to buy out a 3 year renewal. I know this is not ethical, but is it legal? The only type of renewal like this that I have seen are one year renewals for things like cell phone contracts.[/quote]
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