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Reply to ""good" credit card customer"

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[quote=Anonymous][quote=Anonymous]I called my credit card company with a question, and at some point in the conversation the man on the other end said "You're obviously a very good customer, the kind we like to have-- you pay your balance in full every month."

I am a little confused. Since I do always pay the balance in full (and always have) I am not sure what the credit card company gets out of  having me as a customer. (I also get one percent cash back, 1.5% on that card if I put it into retirement account.) I have no annual fee. 
[b]
 I always thought that the ideal customer from a credit card company perspective would be the customer who pays tons of interest (and eventually pays down the balance.)[/b]

I guess it's just the percentage they charge the vendors I'm using? How much of the sale do the people I pay by credit card lose to the credit card company? 3%?[/quote]

That's what we've done. Well, maybe not a ton of interest, but medium to a lot.

They call me a good customer too. I think largely because I've been with them many years and never given trouble. In the past few years I've probably been late (by a few days) on a payment 4 times. Every time they remove the fee when I ask, and twice they've offered to remove random finance charges. I think a lot also depends on who you speak with - are they nice? Tough day?[/quote]

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