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Health and Medicine
Reply to "I'm being charged for their mistake??"
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[quote=Anonymous][quote=Anonymous]1. Do you have one of those appt cards where they handwrite the day? (Proof that you were supposed to be scheduled today and the person put it in the computer wrong) 2. Call and ask to speak to the office manager. Calmly (and nicely!) explain the situation. If you've never scheduled an appt on a Tuesday and you have a long history at the practice, they might waive it. [b]You have to understand that they probably hear the excuse "But I know I scheduled my appt for (insert date); I would NEVER have scheduled it for (insert date they missed appt)" quite a bit. [/b] Your doctor's office doesn't do reminder phone calls that have the date and time?[/quote] I doubt most people actually show up the next day for their appointment if it's just an excuse to get out of paying a no-show fee. The doctor is either being a jerk, or the person relaying the story (possibly also the person that mis-scheduled it) isn't conveying the whole story. [/quote]
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