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Travel Discussion
Reply to "WWYD? Airline rebooked our seats and we're all spread out"
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[quote=Anonymous]Booked for winter break months ago. Four flight segments with mom, grandpa, just-turned 3 year old, and a 9 year old, and for each segment we were able to get either all in a row or one adult/one child together in one row and the other pair in a 2nd row. Today was travel day. Just as we arrived at the airport, our first flight was canceled because the crew timed out. United rebooked us on new flights (not per our request, when I went to check in at the kiosk, out came a ticket for 2 days from now). Only on the last of 4 legs do we have any adjacent seats. For eg. on 1st leg we're in rows 6, 8, 10, and 20. Agents at airport and on two phone calls couldn't help with any seat assignment changes, they encouraged me to request switch the day of the flight. I seem to remember a long thread awhile back about families separated on planes. Anyone have success at getting seat assignments adjusted? problems getting seats adjusted? Will the airline actually do something or would I find myself stuck asking passengers to swap seats (3 flights with 2 swaps each). I can get a full refund on the tickets and am leaning toward canceling if I can't be reasonably confident that my kids will be seated with their adults, but want some DCUM perspective before bailing.[/quote]
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