Reply to Malfunction with auto pay, dinged on credit score, anything I can do?

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Reply to "Malfunction with auto pay, dinged on credit score, anything I can do?"

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[quote=Anonymous][quote=Anonymous]OP here, it's a relief to know they don't just look at the score but I'd still like to try to resolve this somehow. I'm going to write the credit agencies and let them know it was a glich in the autopay, the account is paid in full now, and my own bank doesn't even think this is significant enough to bother charging me a late fee for. I'm just baffled that something so small and insignificant would end up on my report. I didn't even get charged a late fee! Isn't that normally the first course of action *before* it gets reported? Ah, anyway. . . is there anything else I can do?[/quote]

Again, the issue here is that they didn't really "report" it; credit cards automatically transfer huge amounts of transaction data to the credit bureaus. Your credit report shows your rolling balance for every month on every credit card. In this case, since there was a past due amount, it showed the past due amount. It is really not the same thing as being late on your Verizon bill, where someone at Verizon had to have made a conscious decision that a delinquency of X amount Y days late gets reported. This is also why it hopefully will not affect your score as much as the Verizon bill example.

I realize this explanation doesn't make it any less frustrating, and I'm sorry it happened to you. I'm just saying that from the credit card company's perspective, not reporting was not an option. They report all data, favorable or unfavorable, so from their perspective, the only options were "report accurate data" or "report false data."

I don't think you are going to get this removed from your report. Ultimately, if you write the credit agencies, they will end up giving you the option of providing a written narrative that will be included in your report when your report is pulled. I'm not sure the written narratives provide more benefit than just discussing the issue with your lender at the time you apply for credit, but it might make you feel better to get to take at least some action.[/quote]

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