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Reply to "MIL, step away from the computer"
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[quote=Anonymous]MIL just trashed the second computer we've bought for her by clicking on a random pop-up and getting a virus. Computer is stuck in a reboot loop so we are unable to help her using the remote viewing software that we usually use to get her out of these jams. We are 5 hours away and not about to jump in the car to spend another 1/2 day reinstalling windows. Mainly a vent -- tired of buying computers for her and then spending so much visit/ phone time as the "help desk". This time we just said it will have to wait until our next visit, but she just constantly brings up how it is still not working and she cannot check her email. Any suggestions on how to handle this? We can't seem to educate her about going to sketchy websites and clicking on anything she sees. I want to just say, if you keep breaking it, you can't have a computer anymore! [/quote]
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