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Reply to "when the waiter asks "How is everything?" and you tell them the truth..."
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[quote=Anonymous]He heard you, but quite possibly his only option was to pay for it himself. I worked in a place where we asked if all was ok, but when it came to changing the dish for a customer, we were on our own. I could take the dish off the check manually but it is still in the system and I needed money to pay for it. Also a small restaurant, and the owner acted like it's the end of the world if somebody sent the food back. He usually said we hadn't explained well enough how the dish tasted. The waiter heard you most likely, but hoped you'll pay for it, because most likely there was nothing wrong with the dish in owner's mind, you just didn't like it. Those are exactly the cases where the waiter might get blame for you not liking the dish and might have to pay for it.Hard to believe,but happens too often. In our restaurant it happened mostly with cheviche which is a great dish, but people failed to read that it's really just "cooked" in lime/lemon juice.It was hard to figure out which customer knows it, which doesn't, which read it and which didn't.That awesome dish was sent back again and again. Next time ask for the manager, they would comp it for you.[/quote]
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