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[quote=Anonymous][quote=Anonymous]Some medical receptionists are rude. Some are not rude. Much like people in any other line of work. [b]I usually try to be extremely polite and apologetic to medical receptionists, because 1. It's a lousy job (see the PPs at 8:59 and 9:04) 2. They are more likely to be polite to me if I am polite to them.[/b][/quote] +1! I was a medical receptionist during college and you probably wouldn't believe how poorly some people spoke to me on the phone. I was always very polite and tried to accommodate people's requests, if possible, but some things were truly out of my control. You have people that walk in 20 minutes late (without calling to let us know) and they don't understand why they can't be seen RIGHT NOW! Our docs generally ran pretty close to being on-time, so arriving 20 minutes late meant pushing all the other appointments back. [/quote]
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