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Reply to "why are medical receptionists so rude?"
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[quote=Anonymous]OP, what doctor is it? There is a huge turnover in receptionists. Also, many parents add to the lack of customer service, as receptionists are just tired of hearing about how urgent their needs are. It ruins it for everyone. If its so urgent, go to the ER. At our peds, they had to start charging people because there were so many attempted walk ins. The attempted walk ins ruin it for everyone, because they create a backlog and everyone becomes late. Most of us don't have a day to wait in the doctors office - due to one or two snowflakes that have to be seen nooooooow. Before you know it, their friend start doing the same thing, and again, they ruin it for everyone. If you see someone attempting to walk in without an appointment, give them an earful. We all have emergencies. [/quote]
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