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Reply to "How much wear and tear should my Burberry quilted jacket have after 4 years/ can I return?"
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[quote=Anonymous]I have a black Burberry quilted jacket that I purchased from Nordstrom in the fall of 2009. I have worn it a good amount over the last 4 years, especially in the fall each year. I've lost a good amount of weight and the jacket has gone from being very fitted to baggy. I told my husband that I was going to try to sell it on ebay and buy a new one in a smaller size, and he pointed out that my jacket is in terrible condition. I looked at it more closely and he is right- it just hasn't held up well at all! The stitching has come undone in a ton of places, and there is a lot of pilling. I'm pretty shocked that it would look so badly- this was a $500 jacket. Any chance that Nordstrom would take it back and give me a new one (in the same size- I don't expect them to give me a new one in a smaller size!) or is this normal wear and tear after four seasons of use?[/quote]
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