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[quote=Anonymous]New poster here.  Absolutely, at all costs AVOID KIDS PRO SOCCER and have nothing to do with Marcel Nkoulou.  He claims to be a former pro player in France but I could not find any information on his pro career.  A parent at our preschool organized a team so I signed up online.  When I received no confirmation of my registration, I telephoned to confirm the class was still on.  Instead of helping me, he bizarrely started verbally abusing me.  He claimed to have no record of us at all and said we did not pay (although I had the charge on my credit card.)  He started screaming at me in French.  So I disputed the charge with the cc company but he has put a lot of effort into claiming that I simply never showed up for class.  Makes no sense.  I am still discussing this with the cc company.  They said they are aware of this guy and have had many complaints but are not the merchant-I need to appeal to Visa/Mastercard to try and get his merchant account revoked.  I have also filed a complaint with the BBB.  I hope other parents who have had trouble getting refunds will also contact the BBB.  The BBB consultant name that appeared on the response letter I got is Theodore Thompson and his email is tthompson@mybbb.org.  You can also go online to the BBB and file a complaint.  I'm sure Marcel will continue to resurface under different business names, but make sure you check these soccer clubs out.  The card services manager I am talking to at my cc company said she's heard of him over the years, apparently he was operating a business on the West Coast for a while and had a bunch of complaints out there.[/quote]

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