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[quote=Anonymous]I opened an account with ING Direct back in 2007 and have been a relatively satisfied customer.  They became Capital One 360 not too long ago, which is annoying, but there have been very few changes other than the color of my debit card.  I have both a savings account and a checking account.

Things that I like about it:
-Easy to set up (and cancel/change) automatic transfers from other bank accounts.  
-Easy to navigate the website.  Nothing annoys me quite like having to click 10,000 times to get to the page I want.  The CO360 page is pretty straightforward.
-The checking account/debit card functions like a credit card.  If you use the debit card and go below your balance, instead of a NSF fee, it goes on credit at a relatively low rate (I want to say it's 6-7%).  We use it as an emergency card, and then I can just hop online and transfer the money over from savings.
-Easy to have paper checks printed and sent to others.  This came in handy this summer when we rented a beach house and the owner tried to claim we never sent our deposit.  I was able to send her a screen shot of the check sent confirmation, and then she admitted that she had lost it and needed us to send another.
-Ability to deposit checks via mobile photo app.  Speaks for itself, so easy!

Bummer:
-Interest rate sucks.  But that's going to be anywhere.[/quote]

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