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Reply to "Credit record dinged because of Am Ex...what would you do?"
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[quote=Anonymous][quote=Anonymous]If you are never late, I would ask them for a one time change. I have a hard time believing it caused your credit score to drop 50 points.[/quote] I did ask them and the supervisor (based in the Philippines, I am sure) said no, he was sorry. He certainly understood what I was saying but unfortunately he cannot do anything. If I decide to cancel my card, that is of course my decision, but he unfortunately cannot remove the charge. I felt like I was talking to a machine that was just able to vomit back what the manual told him. This is not someone who gives a shit about the corporate reputation. I got the corporate address and am going to try to write them, but it is really frustrating. [/quote]
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