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Reply to "Have you ever ordered anything from Wayfair?"
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[quote=Anonymous]OP here -- I am ordering lighting and would be interested to know if there's a restocking fee if something is off with the light. What I like about Amazon is that they allow returns OR will exchange for a new product, no questions asked, if there is a problem. Reading Wayfair's returns/exchanges page made it sound like they would ship me a replacement part that I'd have to integrate myself OR I'd have to pay for "white glove" delivery to get better returns if the product is broken. I just hate to drop several hundred dollars in order to see if their products and customer service are good. It sounds like most PPs had good experiences, though.[/quote]
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