Reply to Issue with a coworker - try to ignore it or talk to manager?

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[quote=Anonymous]If I don't answer the phone(s), then they generally go unanswered.  I work in an environment where everyone else is "too good" to answer the phones (I'm intentionally trying to be vague, so I apologize, but they are all men and don't see that as their job).  
I have no problem answering the phone - when I worked on the Hill, my boss's policy was "no one is too good to answer the phone", and he'd do it, too, when it was busy!  However, it seems like the largest part of my job is picking up the phone because she's on hers making personal calls.  [I've had headphones on, watching a congressional hearing, heard the phone ring multiple times and have had to say, "I'm watching a hearing, can you please answer the phone?"  I feel like if you've been here for 40 years, you shouldn't have to be asked that question]

I can't sit elsewhere, unfortunately (tiny office), and it wouldn't help because everyone's phone rings when the main line is ringing.

the biggest issues are 1) it hurts my ability to do my job and 2) I don't think it's appropriate use of resources.  I guess I can only really address #1?

I feel like my supervisors don't care - they don't want to get involved in what they'd probably consider civilian drama.[/quote]

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