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[quote=Anonymous][quote=Anonymous]If you have a degree in social services, then go into application development and then project management. There is a demand for technical people with the business knowledge[/quote]
+1

I was going to say the same thing.  If you simply go for the IT certification or degree you could easily end up with debt and no one willing to give you an IT job because you lack the experience in IT.  There are people with IT experience applying for those jobs.  There aren't a lot of entry level, we will train you on the job, IT opportunities that I've seen short of being a college type internship opportunity. Even the help desk route can be tough to break out into software development, database management etc. because of the lack of experience.

What you have right now is functional knowledge of social services ...assuming you aren't working with only paper there is software somewhere for case management, HR, Finance etc. and that software at some point will need to be upgraded or replaced.  Position yourself to be the go- to person either at your employer for the functional side of the application and learn as much as you can about IT.  Then get the credentials/ formal education and consider making the move maybe with consulting to implement or upgrade software for social services type organization.  Possibly move from there to project management.  Since you were pretty broad about IT the question really is where is your passion and talent lie within IT?  To me you have to have some genuine interest in the area in order to plow ahead in troubleshooting when the answer isn't obvious or simple and to have the motivation to not let yourself get stale in your field. You also want to be food and I think that's easier when you are interested and motivated.  Could I learn networking, maybe, do I have any desire to do so , none at all.  It would be very difficult for me to do it day in and day out and be one of the best.

I would really agree about the need for technical people with the business knowledge. [/quote]

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