Reply to Falling for phone scams - When do you take over financial responsibility?

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[quote=Anonymous]I feel like we are at a turning point.  Last year, my 82 year old mom, almost fell for the 'we have a warrant out for your arrest' scam.  But luckily she thoroughly confused them and asked too many questions and I think they finally hung up on her.  At that point, I told her to just hang up, but she can't seem to do that.  Two weeks ago, something happened and I not 100% sure what happened because her story has changed.  I only found out because she went to the bank, worried that she had given out her checking information.  They had her close her checking account and open a new one.  She told me because I am a joint account owner and I needed to sign the new papers.  We just went through the process of updating her account information with SS and her pensions.  She doesn't want to have online accounts because that is how 'they' steal your money.  I told her, we are in this situation because you gave out your information to someone on the phone.

She did have over $1000 in unusual activity on her credit card.  So, I really think they got her to buy things over the phone.  We set up online access to her credit card and I disputed the charges.

I do have POA.  I use the same brokerage account firm and have let them know to be on the lookout for suspicious activity with her.

She still drives, so needs access to a credit card for day-to-day stuff.  But I don't want to continue to have to deal her falling for scams.

Did you go all cash?  Do I take away her credit cards?

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