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Reply to "United Healthcare--one of the worst"
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[quote=Anonymous]We recently switched from United Healthcare and couldn't be more happy to be out of there. First, hardly any of my providers accepted them so we were on the hook to pay out of pocket and seek reimbursement. When submitting claims, their process couldn't be more painful in terms of the required information they expected you to manually enter (their AI is horrible). Reimbursement rates are slightly above Medicare rates, absolutely appalling. We had a huge year of medical spend and didn't even come close to hitting our catastrophic because their reimbursement rates were so low, so if we paid say $500 and they paid $100 that $100 is what counts toward out-of-pocket spending. For a health insurance company that is trying to turn things around, they have alot of work to do in order to keep their customers.[/quote]
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