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Reply to "How reliable is Teams for tracking work? "
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[quote=Anonymous]I can tell you this, I had an employee with a second monitor and they somehow always showed as yellow/away even when I was actively chatting and emailing with them. AFAIK Teams will stay yellow if you haven't touched Teams, but you could be working on other things (in Outlook, Word, on the internet, etc). That's in contrast to Skype, which was always green if I was working at the computer even if I wasn't actively in Skype. I would see the yellow as a "yellow flag" (pun intended) but in itself is not proof. It's just one data point that could be explained if the person is otherwise productive which apparently they aren't. It seems like the easiest thing to do would be call them cold or schedule an impromptu video meeting. Also send them tasks that will require a more involved response that isn't easy to do on a phone and ask for it by COB.[/quote]
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