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[quote=Anonymous]I’ll try to be succinct. This is an extended family member, not me so I’ll also leave out anything personal. This was a family court situation, which I know can be extremely messy. She hired an attorney through a law firm that was recommended. The attorney they assigned was brand spanking new, and the partner assured her that this attorney would be mentored, monitored, and supported throughout the entire trial. To say that didn’t happen would be an understatement. She was grossly, unprepared, made not one single objection, didn’t introduce most of the evidence provided to her, mismanaged her time and ran out of time leaving the other party essentially not cross-examined. I could go on and on, but I will just say that she could’ve done a better job herself. I know people say that all the time, but in this case, it really was quite true. She could’ve at least achieved the same result without spending upwards of $30,000.

OK, so now she has a new attorney trying to undo the mess that this trial attorney created, and her new attorney fully agrees that it’s a mess. But that attorney is obviously focused on moving forward. In the meantime, my family member contacted the old firm and outlined point by point with very specific examples of how things did not go the way they represented they would. Not the outcome, but the process where they essentially left this woman by herself with not 1 ounce of assistance. They were asking for a refund of some, not all, of the money they paid upfront for this misrepresentation.

As it turns out, they did get a partial refund, but in exchange, they had her sign an NDA committing to not making a Bar complaint. That felt unprofessional and dishonest to me and a quick Google search is telling me that it is an ethical violation. But that’s Google. Are there any attorneys here who could weigh in on whether or not this is an actual ethical violation by this firm?? [/quote]

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