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Metropolitan DC Local Politics
Reply to "Montgomery County Gov't Sucks"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Just leave a message. I don’t think a 1-2 day response time is unreasonable. Agree with PP that it would be very wasteful to have instant customer service for every department and even if you did that, so many people would call the wrong department so centralizing things makes lots of sense. [/quote] My experience has been that the Virginia local government employees are much more responsive and accessible. I called a few random sub departments of the parks and rec in Fairfax to test this out and most of them had someone answer the phone almost immediately. This is not an unrealistic expectation for most departments as indicated by the response time for Fairfax county. Employees can multitask and you don’t need a dedicated customer service employee for every department. [/quote] Thank you. Plus this is as local as it gets. We should be able to get the information we need, when we need it.[/quote]
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