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[quote=Anonymous][quote=Anonymous]My mom moved into the Mather this past year. At first look and tour the place is AMAZING. The set up is immaculate, the spaces are wonderful. Unfortunately there are a few problems with it now that we've looked underneath the hood:

The Good:
People are nice
Space is wonderful
I like the step up care if necessary
Sunday brunch is amazing

The Bad:
[b]Elevators are a mess. One elevator out for months in the first building and constantly out of service. This place has 27 floors with 10+ units per floors. 2 working elevators plus a service elevator out of service is not a good thing at all.[/b] Waiting for the elevator for a very long time
Valet is slow and inefficient at peak times. Not enough staff
Food is ok. 
Health club--man issues here:  Not enough staff to accommodate demand for stretching/core classes. Wait list is very long and their app doesn't alert if you come off the waitlist so you have to go down without knowing if you have a spot.
They keep the health club between 70-73 degrees when people are working out...that is incredibly hot for people who are exercising and they won't reduce the temperature at all.
They only have 1 IT person to help out everyone in the buildings..they need more than 1
The doorbells stopped working
When the wind blows the units whistle and it is not a soft whistle.
[/quote]

Huge red flag. Indicates both money problems and management problems. [/quote]

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