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[quote=Anonymous][quote=Anonymous]I bought a $45 casual statement necklace at a popular retail store to wear to a work conference. It’s very “me” stylistically, and I assumed I’d be able to wear it for other things too.

Well, the entire evening it sat funny on my neck. It’s one of those necklaces with an extender chain, and no matter how I adjusted it (shorter/longer), it just wouldn’t lay right. There’s nothing technically wrong with it, it just fits weird. I ended up taking it off halfway through the event.

I kept the original packaging and brought it back to return. When they asked if anything was wrong, I explained that it didn’t sit right. They told me they couldn’t process the return because it had been worn.

I left, but now I’m annoyed. I had no way of knowing that without actually wearing it for more than 30 seconds in a dressing room.
[b]Would you try returning it at a different location and just say you didn’t wear it? [/b]I feel weird about them putting it back on the shelf if I say it wasn’t worn, but also, it’s $45.

Curious what DCUM would do.[/quote]

Yes. I don't feel compelled to follow some immoral policy just because they say so. There are two parties to the purchase and I disagree. Their "policy" is not more valid than mine.

If I had damaged it and was trying to hide that fact, that would be immoral--policy or no policy. But that's not your set of facts. You are behaving morally.[/quote]

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