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[quote=Anonymous]I have seen some folks claim that chain daycares like Bright Horizons offer an extra layer of quality assurance over locally owned daycares. This is not true. You have to evaluate each individual daycare and look at its licensing inspection and complaint history. Bright Horizons prioritizes profits over everything else.

[quote]The company has about three dozen locations in the city and more than 1,000 in the United States, Britain, the Netherlands, Australia and India.

After a series of complaints at the Columbus Circle location, culminating with the bleach incident, city officials took the rare step of moving to rescind its permits to operate, the documents show. (The incident was reported earlier by CBS News New York.)

“We take a stand against any provider who is not following the city’s high standards for health and safety, no matter what,” said William Fowler, a health department spokesman. “The abuse, mistreatment and lack of safety in Bright Horizons’s infant-toddler and preschool programs at their Columbus Circle location is horrifying and unacceptable.”

The center has been closed since late October. The effort to revoke its permits is pending before the city’s Office of Administrative Trials and Hearings.

Bright Horizons is contesting the move.

Last February, the company fired three workers — Evelyn Vargas, Shakia Henley and Latia Townes — who now have criminal cases pending in state court. According to an indictment, Ms. Vargas covered a toddler’s mouth with packing tape so that the girl could not breathe, then made fun of her; force-fed children ginger shots; and, along with Ms. Townes, hit children on the head with metal bottles and shoved them to the ground repeatedly.

Ms. Henley was accused of spraying children with bleach.[/quote]
https://www.nytimes.com/2026/02/04/nyregion/bright-horizons-child-abuse-nyc.html?smid=nytcore-android-share[/quote]

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