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Reply to "So disappointed in CCRM…"
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[quote=Anonymous][quote=Anonymous]I was also initially at Dominion Fertility, then switched to CCRM Nova. I had 3 retrievals 2 transfers at DF to get my first child, then had 4 more egg retrievals there trying for 2nd but they couldn't even retrieve any more eggs/or the few eggs I had couldn't even make it to day 3. Then I switched to CCRM Nova as a last resort, 3 retrievals and 2 transfers later, I got my second child last year. The billing office at CCRM Nova is horrible compared to Dominion, if I finally got through to them, a lot of times they triaged me to the Colorado office and then it was no response. At DF I had direct contact with the billing contact at Bethesda who was responsive. Otherwise, I thought everything else at CCRM Nova was superior (besides the price, ex. [b]the surgical suite was out of network for all insurers so it was out of pocket for everyone[/b]). I loved my nurse, who was more responsive than my nurse at DF, my CCRM doctor was willing to try new protocols that DF wasn't and the CCRM lab was awesome (both contributed to my success in having my 2nd child when DF already suggested I need to consider Donor eggs multiple times). CCRM Nova worked for me, so that's why I am willing to take the billing issues if I had to do it all over again. I am AMA, had DOR, also have egg quality issues.[/quote] This doesn’t bode well for me. I just called them because I was getting mixed and contradictory information from my insurer about their in-network status. CCRM told me that all their physicians, facilities, and labs were in-network with my insurer. I have to decide literally today if I want to enroll in the cheaper plan with a super high out-of-network deductible or pay an extra $500/mo for a plan with excellent OON coverage. [/quote]
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