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Reply to "Amazon refunding an item different from what I returned"
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[quote=Anonymous] I've returned so many things over the years, usually from orders with multiple items, and this has never happened to me. I always return at Whole Foods, and use the QR code (either with the handy return machine, which works so well, or with an actual human). Could you change your mode of return next time and see if it makes a difference? Clearly, there's something wrong with the way UPS manages the Amazon return items. Somewhere, the scanning/identification of the returned item gets confused with the item you kept. [/quote]
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