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Reply to "How mad would you be? "
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[quote=Anonymous]I am a former cancer patient and in my experience, this is unfortunately not uncommon. My sense it is really the insurance company that makes things difficult. I’m sorry that this happened to you and it makes a stressful situation more stressful, but I assume that you will have several rounds of this chemo course, so once things are in place, it will go smoothly. But starting a new med, particularly of something newer where there may be an older alternative, can be bumpy with the hoops the insurance puts the oncology office through. I would expect a full explanation once it’s resolved. It sounds like the oncology practice’s fault, but in my experience, it was always the insurance company’s fault and the person you might get when calling the customer service number doesn’t know what’s happening in more complex situations like this.[/quote]
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