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[quote=Anonymous]Ooof. I'd be voting with my feet/wallet at that point, OP. Unless this is literally your only option, you could do the same. Once is a fluke, twice is a pattern. If their office can't handle the paperwork, they can't have my money for the procedure(s). This is a red flag of a poorly-run practice, especially since nobody wants to take responsibility for what happened. Don't expect an apology. Don't go back.[/quote]
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