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Travel Discussion
Reply to "Would you expect a hotel to have a manager on duty on a Saturday late afternoon?"
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[quote=Anonymous]I don’t want to get into all the details, but I had a massive issue with the hotel I was staying at (room smelled awful of chemicals and customer service was awful) It was for my kid’s college parents weekend, so I was paying $400/night for a residence inn, and all the hotels within an hours radius were fully booked. The front desk clerks told me there was no manager on duty and one would not come till morning. This was around 4 in that afternoon. The hotel general manager only works Monday -Friday from 9-5. Does it strike you as unreasonable for a hotel to not have a manager on duty on a Saturday on probably the busiest weekend of the year? Or is this typical? Thanks [/quote]
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