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Montgomery County Public Schools (MCPS)
Reply to "Canvas access problem"
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[quote=Anonymous][quote=Anonymous]That it is this complicated and finicky means a lot of caregivers will never see what they are trying to see. Many are too busy, and a lot just don't know how to troubleshoot or deal with tech issues, nor should they. Expecting old, confused people to figure all this out is ridiculous.[/quote] I must have spent at least 8 hours trying to deal with Parentvue/Canvas/Synergy platform errors and access issues last year. My spouse spent nearly as much time. We have 4 advanced degrees between us and are native English speakers so could go through MCPS’s website and DCUM to read tips about how to deal with issues. And we still found it extremely challenging.[/quote]
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