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Travel Discussion
Reply to ""Baby got back"? Beware of new Southwest policy "
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[quote=Anonymous]The policy is not discriminatory, it just takes away a financial benefit that larger people used to have on Southwest, because they could avoid purchasing a second seat on flights that weren't full. Southwest was able to do this because they didn't have assigned seating, so their old policy would not inconvenience passengers assigned to sit next to someone who doesn't fit in their seat. On full flights, customers who cannot fit in one seat have always been required to purchase the second seat in order to ensure they could fly. That hasn't changed, it's just now Southwest can't allow you to roll the dice and hope for a less than full flight which would allow you to spill into an adjacent empty seat free of charge. Smaller people also have to pay for the seats they use, and always have. There's no potential lawsuit here, I'm sorry. It's just that Southwest used to offer a convenient benefit to larger customers that allowed them to save money, and now they don't. [/quote]
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