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Reply to "Fight at hair salon. What would you have said, if anything? "
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[quote=Anonymous][quote=Anonymous]My goodness. I’d find another salon and send a complaint letter. That should have been handled very differently.[/quote] That's a little facile and glib. When a customer is irrationally upset and goes off in a huff in the middle of the service, there's no win-win. If another customer weighs in to defend the business, it gets even more complicated. If you mean the employee who "snickered" should have groveled to apologize... we're not in Japan or Korea, PP. People have different values here. I'm east Asian and I'm so glad employees aren't asked to sell their soul on the daily on this continent (we'll gloss over what's happening at the DOJ right now).[/quote]
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