Reply to New DCPS system for absence excuse notes in Aspen

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Reply to "New DCPS system for absence excuse notes in Aspen"

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[quote=Anonymous][quote=Anonymous]That email is so long and such an ineffective piece of communication. [/quote]

Yes and it's also incorrect. The letter says parents and guardians "are welcome" to submit excuse notes via Aspen. But if you follow the link to the new policy on the DCPS page, it says "Any previously existing online systems that your school may have used in the past will be disabled prior to the start of the school year." So you aren't welcome to use Aspen -- you *must* use it in order to get absences excused. Yet even though both Ferebee's email and the page it links to claims that they are providing instructions for doing so, I can't find any instructions for it anywhere yet.

It is so frustrating to watch the school district screw up BASIC stuff like this over and over when you work or have worked in communications or administration. The letter shouldn't have come from Ferebee and shouldn't have been in casual "hey fam back to school is such an exciting time" language -- it should just be an official form email from DCPS and the instructions for submitting excuse notes via Aspen should just be in the email itself, along with links and instructions (that actually work and go where they are supposed to) for downloading the Aspen GO app and where to report issues or problems.

This stuff isn't even hard. [/quote]

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